@House of Maguie we aim to please! Deliveries in the UK mainland will be free of charge on orders over £150 UNDER OUR STANDARD SERVICE. Whether you’d prefer to receive your order we have the right delivery option for you. 

UK STANDARD DELIVERY: Delivery within 3 to 5 working days £4.95

UK NEXT DAY DELIVERY: Deliveries for next working day (Monday to Friday) order deadline by 3pm £7.99, for orders placed after the deadline or during weekends & bank holidays will be processed on the next working day.

UK SATURDAY GUARANTEED DELIVERY: Deliveries for 'Saturday Guaranteed' (Monday to Friday) order deadline by 3pm £14.99, for orders placed after the deadline or during weekends & bank holidays will be processed on the next working day.

EUROPE STANDARD DELIVERY: Delivery within 5 to 7 working days £19.99

EUROPE EXPRESS: Delivery within 24/48hs or 1day+ Express Delivery by DHL express, rates are calculated automatically on checkout.

USA STANDARD: Delivery within 7 -10 working days £19.99

USA EXPRESS: Delivery within 48 Hs  or 1day+ Express Delivery by DHL express, rates are calculated automatically on checkout.

REST OF THE WORLD: ALL orders worldwide 7 to 15 working days £19.95

Please note: All orders placed after 3pm on Friday & over the weekend will be processed on Monday. 

**We do not ship to PO boxes, construction or traveller sites.

**All parcels deliveries are signed for.

Delivery prices are automatically calculated at the checkout page when the delivery destination is selected. Orders will be shipped to your billing address, or an alternative address of your choice. Please ensure that there will be someone available to take receipt of the goods and sign for the parcel. Where this is not the case, the goods will be held at a local depot for collection, and a 'WHILE YOU WERE OUT' red card will be left at your premisses. If not collected in 24h, the goods may be returned to us and redelivery charges will be applied. 


International Shipping & Handling Policy

 We ship worldwide. Merchandise will be sent within 12-24-48 business hours from order date and will take 5 to 7 working days business days for standard delivery anywhere within the Europe. Please keep in mind international delays should occur due to customs checks delays, there is nothing we could do to influence on this, as is subject of international laws. Standard International shipping will take 7-15 business days on the South American territories alike Brazil, Colombia, Argentina Peru etc... Please note that HOUSE OF MAGUIE is not responsible for any potential delay after your item has been shipped as ship times do vary depending on your package origin and destination. Additional customs fees do apply. For more information on those fees please contact your postal office or local government. HOUSE OF MAGUIE does not enforce these fees so we are not able to waive the fee upon delivery.

Failure to pay customs fees will result in the parcel being sent back to us in which applies the handling fees of £34.99 (USA) £29.99 (EU) will be applied, in addition to any return shipping fees charged by the courier company. Please note that these fees are non-refundable." 

Please see our FAQ section for more detailed information on shipping options we provide for your country.

***All orders are tracked and signed for. 

***We do not ship to PO boxes.

Delivery Responsibility and Liability Policy

At HOUSE OF MAGUIE, we prioritize a smooth and reliable delivery process for our valued customers. To ensure clarity and mutual understanding, we have established the following policy regarding deliveries:

**1. Delivery Address Accuracy:**
Deliveries are dispatched to the address provided by the customer at the time of order placement. It is the customer's responsibility to ensure the accuracy and completeness of the delivery address information provided. We strongly encourage all customers to review and verify the delivery address to avoid any issues.

**2. Liability for Delays:**
You acknowledge and agree that HOUSE OF MAGUIE shall not be held liable for deliveries that experience delays. While we make every effort to adhere to estimated delivery times, external factors may occasionally cause delays, and we appreciate your understanding in such situations.

**3. Liability for Missing Deliveries and Replacement Policy:**
You accept and agree that HOUSE OF MAGUIE shall not be held liable for deliveries that go missing. 
In the event that a delivery is determined to be missing due to the fault of a third party, such as a courier company, we are committed to providing you with a like-for-like replacement. However, to initiate this replacement, a sufficient amount of time must have elapsed, and we kindly request your cooperation in assisting us with subsequent investigations aimed at seeking compensation from the responsible third party.

For the investigation process to proceed, we require your agreement to sign the 'Undelivered / Lost Parcel Disclaimer' and provide valid proof of identification. These steps are essential to ensure the accuracy and integrity of the investigation, as well as to expedite the resolution process. Please be aware that the investigation process may take up to 30-40 days to yield a conclusive result. This duration is necessary to ensure a thorough examination of the situation and to work closely with all parties involved.

Your understanding and cooperation in these matters are greatly appreciated, as they enable us to maintain our commitment to providing excellent service and addressing any delivery-related issues effectively."

We appreciate your cooperation and understanding of these policies, which are designed to facilitate a transparent and efficient delivery process. 

** All Parcels is signed for.

** We do not Ship to PO Box, we do not ship to travellers sites.


Next Day Delivery & Express Shipping Delay Policy

At HOUSE OF MAGUIE, we are committed to providing our customers with fast and reliable shipping services, including Next Day Delivery. We understand the importance of timely deliveries and strive to meet your expectations.

However, we want to make you aware of circumstances beyond our control, known as force majeure events, that may affect the delivery of your special packages. Force majeure events include but are not limited to natural catastrophes, severe weather conditions, acts of God, strikes, labour disputes, civil unrest, and any other unforeseen events that hinder the normal course of business operations.

In the unfortunate event that a force majeure event occurs, causing a delay in the delivery of your package, please note the following:

1. **No Refund or Coverage for Shipping Fees:** Force majeure events fall outside the scope of our shipping insurance. As such, we are unable to offer refunds or coverage for any shipping fees associated with orders affected by these events.

2. **Unforeseen Circumstances:** Force majeure events are unpredictable and uncontrollable. They can disrupt our ability to fulfil Next Day Delivery commitments. While we make every effort to prevent such disruptions, we cannot guarantee delivery times during these exceptional circumstances.

3. **Exceptional Circumstances:** We consider force majeure events to be exceptional circumstances that hinder the successful execution of our delivery service. Therefore, any delays caused by these events are not subject to compensation or refund.

We recommend that customers consider these factors when choosing our express shipping and Next Day Delivery option and understand that unforeseen events may lead to delays beyond our control.

We appreciate your understanding and cooperation as we work diligently to provide you with the best possible service while navigating unpredictable situations.